Terms & Conditions
Official policy document for PixelRaid Hosting.
📜 Terms & Conditions – PixelRaid Hosting (Formal Legal Version)
1. Introduction
1.1 These Terms & Conditions (“T&Cs”) govern your use of PixelRaid Hosting’s website and services.
1.2 By creating an account, purchasing credits, or subscribing to our services, you agree to be bound by these T&Cs.
1.3 PixelRaid Hosting rents server space from thirdparty providers and resells it to consumers for online gaming. We act as a reseller, not the original host.
2. Eligibility
2.1 You must be at least 18 years old to create an account and purchase services.
2.2 If under 18, you must have parental or guardian consent.
3. Accounts
You must register with accurate and complete information.
3.2 Services are purchased using credits, which are topped up via Stripe.
3.3 You are responsible for maintaining the confidentiality of your login details.
3.4 PixelRaid Hosting may suspend or terminate accounts that breach these T&Cs.
4. Credits & Payments
4.1 Services are purchased using credits, which are topped up via Stripe.
4.2 Credits are nontransferable and nonrefundable except where required by UK law.
4.3 All payments are processed securely through Stripe. PixelRaid Hosting does not store full card details.
4.4 Failed payments may result in suspension or termination of services.
Stripe may attempt to reprocess failed transactions automatically.
By topping up credits, you authorise Stripe to process payments on your behalf.
5. Subscriptions & Billing
5.1 Server space is billed monthly in advance, deducted from your credit balance.
5.2 If your credit balance is insufficient, your service may be paused until topped up.
5.3 You are responsible for ensuring sufficient credits are available before renewal dates.
6. Service Provision
6.1 PixelRaid Hosting provides access to server space for gaming purposes only. PixelRaid Hosting aims to provide 99% uptime but does not guarantee uninterrupted service.
6.2 Downtime may occur due to thirdparty host issues, maintenance, or force majeure events.
6.3 PixelRaid Hosting is not liable for loss of data, gameplay progress, or ingame purchases.
7. Acceptable Use
7.1 You must not use servers for:
Illegal activities (fraud, piracy, harassment).
Hosting or distributing harmful software.
Breaching intellectual property rights.
Cryptocurrency Mining and Related Activities
7.2 PixelRaid Hosting strictly prohibits the use of its servers for cryptocurrency mining, blockchain transaction validation, or any related activities (including but not limited to Bitcoin, Ethereum, or other digital currencies).
Customers must not install, run, or facilitate software, scripts, or processes designed to mine, farm, or generate cryptocurrency tokens.
Any account found engaging in such activities will be subject to immediate suspension or termination without refund. PixelRaid Hosting reserves the right to recover costs associated with excessive resource usage or damage caused by such activities.
7.3 Breach of this clause may result in immediate termination without refund.
8. Data Protection & Privacy
8.1 PixelRaid Hosting complies with UK GDPR and the Data Protection Act 2018.
8.2 Personal data is collected, stored, and processed in accordance with our Privacy Policy.
8.3 Payment data is processed by Stripe in accordance with its own Privacy Policy.
9. Intellectual Property
9.1 All website content, branding, and software remain the property of PixelRaid Hosting.
9.2 You may not copy, modify, or distribute our intellectual property without permission.
10. Liability
10.1 PixelRaid Hosting’s liability is limited to the amount you paid us in the last 12 months.
10.2 We are not responsible for indirect or consequential damages.
10.3 Nothing in these T&Cs excludes liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under UK law.
11. Cancellation & Termination
11.1 You may cancel your subscription at any time via your account dashboard.
11.2 No refunds are provided for partial months unless required by law.
11.3 PixelRaid Hosting may terminate accounts for breach of these T&Cs.
12. Changes to Terms
12.1 PixelRaid Hosting reserves the right to update these T&Cs at any time.
12.2 Continued use of our services after changes constitutes acceptance of the new terms.
13. Governing Law
13.1 These T&Cs are governed by the laws of England and Wales.
13.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Service Availability Disclaimer
14.1 PixelRaid Hosting rents server space from third‑party providers and resells it to consumers for online gaming. While we aim to provide 99% uptime, we do not control the underlying infrastructure and therefore cannot guarantee uninterrupted service.
14.2 Customers acknowledge and agree that:
PixelRaid Hosting is not responsible for downtime, interruptions, or performance issues caused by third‑party providers, maintenance, or force majeure events.
No refunds, credits, or reimbursements will be provided for downtime, regardless of duration or frequency.
PixelRaid Hosting’s liability for service interruptions is expressly excluded, except where required by UK law.
🙂 PixelRaid Hosting – CustomerFriendly T&Cs (Plain English)
👤 Accounts
You need to be 18+ (or have parental consent).
Keep your account details accurate and secure.
đź’ł Payments & Credits
You buy credits through Stripe to pay for monthly server space.
Credits are nonrefundable unless UK law requires it.
If you run out of credits, your server pauses until you top up.
🖥️ Our Service
We provide gaming server space, rented from thirdparty hosts.
We aim for 99% uptime, but occasional downtime may happen.
We’re not responsible for lost data or gameplay progress.
đźš« Rules
Don’t use servers for illegal activity, harmful software, Cryptocurrency Mining and Related Activities, or breaking copyright laws.
Breaking the rules may mean your account is cancelled without refund.
đź”’ Privacy
We follow UK data protection laws (UK GDPR).
Stripe processes your payments securely.
Your personal data is handled according to our Privacy Policy.
⚖️ Liability
Our responsibility is limited to what you’ve paid us in the last 12 months.
We’re not liable for indirect losses like lost profits.
❌ Cancelling
You can cancel anytime via your dashboard.
No refunds for partmonths unless required by law.
đź“ś Updates
We may update these terms.
Using the service after changes means you accept the new terms.
📜 Terms of Service – PixelRaid Hosting (Full)
1. Introduction
These Terms of Service (“ToS”) govern your use of PixelRaid Hosting’s website and services. By accessing or using our services, you agree to comply with these ToS.
2. Services Provided
PixelRaid Hosting rents server space from third‑party providers and resells it to consumers for online gaming. We act as a reseller, not the original host.
3. Accounts
• You must provide accurate information when registering.
• You are responsible for keeping your login details secure.
• Accounts may be suspended or terminated if false information is provided or these ToS are breached.
4. Payments & Credits
• Services are purchased using credits, topped up via Stripe.
• Credits are non‑transferable and non‑refundable except where UK law requires.
• Failed payments may result in suspension or termination.
5. Conduct
You agree not to misuse our services, attempt to disrupt systems, or breach intellectual property rights.
6. Termination
PixelRaid Hosting may suspend or terminate accounts that breach these ToS. You may cancel your account at any time.
7. Governing Law
These ToS are governed by the laws of England and Wales.